DETERMINING THE IMPACT OF PERSONALITY TRAITS AND ORGANIZATIONAL CULTURE ON ORGANIZATIONAL CONFLICT: A CASE STUDY OF TELECOM COMPANIES IN PESHAWAR CITY

Abstract

The study has been conducted to find out the impact of personality traits and organizational culture on
organizational conflict. The employees working in the telecommunication sector were treated as the
population of the study. The employees were selected randomly. 220 questionnaires were distributed
among employees. 207 filled questionnaires were returned back from these employees. The response
rate was 94 percent. Simple Random sampling technique was used for the study. Regression and
correlation tests were used to testify the hypotheses of the study. As per the results of regression
analysis, organizational culture was found to have significant effect on organizational conflict while
personality traits were found to have insignificant effect on organizational conflict.