Effect of Export Market Environment Turbulence on Firm’s Export Performance: The Mediating Role of Firm’s Strategic Orientation Capabilities

Authors

  • Muhammad Abdullah Khan Niazi PhD Scholar Institute of Management Sciences, Hayatabad, Peshawar, Pakistan
  • Usman Ghani Associate Professor, Institute of management sciences, Peshawar
  • Sadia Aziz Assistant professor, Shaheed Benazir Bhutto Women University, Peshawar

Abstract

The complex and turbulent export environment has changed the level of competition and exporting firms are now becoming proactive to the environmental change in export markets. Thus, this study aims to see the effect of export environment turbulence including technological, market and competitive turbulence on the strategic orientation including market, marketing and innovation orientation. The formation of conceptual framework has its roots in contingency theory and RBV. Further research has explored the mediating effect of strategic orientation between export environment turbulence and export performance. Data was collected from textile firms registered with the Pakistan Textile Exporters Association (PTEA) in Pakistan. First, the direct effect of environment turbulence on strategic orientation was analyzed and then the mediating role of strategic orientation between environment turbulence and export performance was assessed. The results of the study show a significant direct effect of technological, market and competitive turbulence on market orientation, marketing orientation, and innovation orientation. Further, all the mediation results for strategic orientation are significant except mediation of market orientation between technological turbulence and export performance. This study has significantly contributed in the current literature by converging internal competences and external forces through the lens of contingency theory and RBV. Finally, findings of the research have highlighted the role of strategic orientation capabilities of the firm to achieve high export performance.

References

Aaby, N., & Slater, S.F. (1989). Management influence on export performance: A review of the empirical literature 1978–1988. International Marketing Review, 6(4), 7–23.

Aaker, D., Kumar, V., Day, G., & Lawley, M.(2005). Marketing research. Brisbane: John Wiley & Sons Australia, Ltd.

Achrol, R., & Stern, L.(1988). Environmental determinants of decision-making uncertainty in marketing channels. Journal of Marketing Research, 25,(1),36-50.

Agbeblewu, S. & Boohene, R. (2015).The interaction between entrepreneurial orientation, firm resources and the performance of tourist accommodation establishments in the Central Region of Ghana. International journal of Development Research and Quantitative Analysis, 3(1), 13-29.

Akyol, A., &Akehurst, G. (2003). An investigation of export performance variations related to corporate export market orientation. European Business Review,15(1), 5-19.

Al-Hakim, L.A.Y. and Shahizan, H. (2013), “Knowledge management strategies, innovation, and organisational performance”, Journal of Advances in Management Research, 10(1), 58-71.

Ambrosini, V., & Bowman, C. (2009).What are dynamic capabilities and are they a useful construct in strategic management? International Journal of Management Reviews,11(1), 29-49.

Ardito, L., &Dangelico, R. M. (2018). Firm Environmental Performance under Scrutiny: The Role of Strategic and Organizational Orientations. Corporate Social Responsibility and Environmental Management.

Armbruster, H., Bikfal, A., Kinkel, S., & Lay, G. (2008). Organizational innovation: The challenge of measuring non-technical innovation in large-scale surveys. Technovation, 28, 644–57.

Augusto, M. and Coelho, F. (2009), “Market orientation and new-to-the-world products: exploring the moderating effects of innovativeness, competitive strength, and environmental forces”, Industrial Marketing Management,38(1), 94-108.

Bagchi-Sen, S. (1999). The small and medium sized exporters’ problems: an empirical analysis of Canadian manufacturers. Regional Studies, 33 (3), 232-245.

Barney, J. B. (1991). Firm Resources and Sustained Competitive Advantage. Journal ofManagement,17(1), 99–120.

Barney, J. B. (2001). Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view. Journal of management, 27(6), 643-650.

Bayraktar, E., Jothishankar, M. C., Tatoglu, E., & Wu, T. (2007). Evolution of operations management: Past, present and future. Management Research News, 30(11), 843- 871.

Bleaney, M., & Wakelin, K. (2002). Efficiency, innovation, and exports. Oxford Bulletin of Economics and Statistics,64(3), 3-15.

Boyne, G.A. and Meier, K.J. (2009), “Environmental turbulence, organizational stability, and public service performance”, Administration & Society, 40(8), 799-824.

Brenes, E. R., Haar, J., &Requena, B. (2009). Latin America: Environmental and firm-level challenges. Journal of Business Research, 62(9), 849–853.

Burns, A., & Bush, R.(2005). Marketing research.4th edn, Pearson Prentice Hall, New Jersey.

Cadogan, J. W., Cui, C. C., & Kwok Yeung Li, E. (2003). Export market-oriented behaviour and export performance:

The moderating roles of competitive intensity and technological turbulence. International marketing review, 20(5), 493-513.

Cadogan, J. W., Diamantopoulos, A., &Siguaw, J. A. (2002). Export market-oriented activities: Their antecedents and performance consequences. Journal of International Business Studies, 33(3), 615-626.

Cadogan, J.W. (2012). International marketing, strategic orientations and business success: Reflections on the path ahead. International Marketing Review, 29(4), 340-348.

Calantone, R. J., Kim, D., Schmidt, J. B., &Cavusgil, S. T. (2006). The influence of internal and external firm factors on international product adaptation strategy and export performance: a three-country comparison. Journal of Business Research, 59(2), 176-185.

Cavusgil, S.T., & Zou, S. (1994). Marketing strategy-performance relationship: An investigation of the empirical link in export market ventures. Journal of Marketing, 58(1),1–21.

Chakravarthy, B. (1997), “A new strategy framework for coping with turbulence”, Sloan

Management Review, 38(2), 69-82.

Chan, R.Y.K., He, H.W., Chan, H.K. and Wang, W.Y.C. (2012), “Environmental orientation and corporate performance: the mediation mechanism of green supply chain management and moderating effect of competitive intensity”, Industrial Marketing Management, 41 (4), 621- 630.

Chang, H., Wong, H.K., & Fang, W. P. (2014).The effects of customer relationship management relational information processes on customer-based performance. Decision Support System Elsevier, 66, 146-159.

Child, J. (1975). Managerial and organizational factors associated with company performance, Part 2: A contingency analysis. Journal of Management Studies, 12, 12-27.

Cohen, Jacob. (1992). A Power Primer.Psychological Bulletin, 112 (1), 155-159.

Conner, Kathleen, R., &Prahalad,C. K. (1996). A Resource-Based Theory ofthe Firm: Knowledge Versus Opportunism. Organization Science, 7(5), 477–501.

Cooper, Robert, G., & Elko, J. K. (1985).The Impact of Export Strategy on Export Sales Performance. Journal of International Business Studies, 16(2), 37–55.

Coviello, N.E., & Munro, H.J. (1995).Growing the entrepreneurial firm.European Journal of Marketing,29(7), 49-61.

Covin, J.G. &Slevin, D.P. (1989).Strategic management of small firms in hostile and benign environments. Strategic Management Journal, 10, 75-87.

Crook, T., Ketchen, D., Combs, J., & Todd, S. (2008). Strategic Resources and Performance: A meta-analysis. Strategic Management Journal, 29,1141-1154.

Daft, R. L., &Lengel, R. H. (1986).Organizational information requirements, media richness and structural design. Management Science, 32(5), 554-571.

Dara G. S. (2018). Business process innovation on quality and supply chains. Business Process Management Journal, 24(3), 635-651.

Deshpande, R., Farley J.U., Webster, R., Frederick, E. Jr. (Jan 1993) “Corporate culture, customer orientation, and innovativeness in Japanese firms” Journal of Marketing.57(1), 23-37.

Dhanaraj, C., & Beamish, P. W. (2003). A resource‐based approach to the study of export performance. Journal of small business management, 41(3), 242-261.

Dominguez, L. V., &Sequeira, C. G. (1993). Determinants of LDC Exporters' Performance: A Cross- National Study. International Business Studies, 19.232-253.

Etchebarne, M.S., Geldres, V.V., &García-Cruz, R. (2010). The impact of entrepreneurial orientation on firms export performance. Esic Market, 137, 165-191.

Felzensztein, C., Gimmon, E., & Carter, S. (2010). Geographical co-location, social networks and inter-firm marketing cooperation: The case of the Salmon Industry. Long Range Planning, 43, 675–690

Fillis, I. (2007). A methodology for researching international entrepreneurship in SMEs: a challenge to the status quo. Journal of Small Business and Enterprise Development, 14(1), 118-135.

Foss, N.J., Knudsen, T. (2003). The resource-based tangle: Towards a sustainable explanation of competitive advantage. Managerial and Decision Economics, 24(4), 291-307.

Gertner, R. K., Gertner, D., &Guthery, D. (2007). The implications of export performance measurement for the significance of the determinants of export performance: an empirical investigation of Brazilian firms. Journal of Global Marketing, 20(1), 21-38.

Gkypali, A., Rafailidis, A., &Tsekouras, K. (2015). Innovation and export performance: do young and mature innovative firms differ?. Eurasian Business Review, 5(2), 397-415.

Glazer, R., & Weiss, A. M. (1993). Marketing in turbulent environments: decision processes and the timesensitivity of information. Journal of Marketing Research, 30(11), 509-521.

Green, K., Inman, R., Brown, G. and Willis, T. (2005), “Market orientation: relation to structure and performance”, Journal of Business & Industrial Marketing, 20 (6), 276-284.

Greenberg, J. (2002). Managing behavior in organizations (3rd ed). Upper Saddle River, NJ: Pearson Education.

Guba, E & Lincoln, Y (1994).Competing paradigms in qualitative research. California: YDenzin & N Lincoln (eds).

Hai, N. M., & Hung, N. M. (2018). Analysing the Effects of the Exporting on Economic Growth in Vietnam. International Journal of Econometric, 21(2), 597-610.

Hall, R. (1992). The Strategic Analysis of Intangible Resources. Strategic Management Journal,13 (2), 135–144.

Hanvanich, S., Sivakumar, K. and Hult, G.T.M. (2006), “The relationship of learning and memory with organizational performance: the moderating role of turbulence”, Journal of the Academy of Marketing Science, 34(4), 600-612.

Hawawini, G., Subramanian, V., &Verdin, P. (2003). Is performance driven by industry or firm- specific factors? A new look at the evidence. Strategic Management Journal,24 (1), 1-16.

Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis:

A regression-based approach. New York, NY: Guilford Press.

Hoopes, D.G., Madsen, T.L., Walker, G. (2003). Guest editors’ introduction to the special issue: Why is there a resource- based view? Toward a theory of competitive heterogeneity. Strategic Management Journal, 24,889-902.

Hurley, R. and Hult, T. (1998), “Innovation, market orientation, and organizational learning: an integration and empirical examination”, Journal of Marketing, 62 (3), 42-54.

Iamratanakul, S. (2017).A Conceptual Framework of Implementing Business Strategy for the NPD Process.Review of Integrative Business and Economics Research, 1-8.

Jaworski, B.J. and Kohli, A.K. (1993), “Market orientation: antecedents and consequences”,Journal of Marketing, 57 (3), 53-70.

Joensuu-Salo, S., Sorama, K., Viljamaa, A., &Varamäki, E. (2018). Firm Performance among Internationalized SMEs: The Interplay of Market Orientation, Marketing Capability and Digitalization. Administrative Sciences, 8(3), 31.

Johnston, C. S., Jones, R. G., & Hunt, R. D. (1977).A seasonal carbon budget for a laminarian population in a Scottish sealoch. Helgoländer Wissenschaftliche Meeresuntersuchungen, 30(1), 527.

Kajüter, P., &Kulmala, H. I. (2005). Open-book accounting in networks: Potential achievements and reasons for failure. Management Accounting Research, 16(2), 179-204.

Kanwal, N. (2018) "Role of internal and external organizational factors in TQM implementation: A systematic literature review and theoretical framework". International Journal of Quality & Reliability Management, 35(5), 1014-1033

Katsikeas, C.S., Leonidou, L.C. and Morgan, N.A. (2000), “Firm-level export performance assessment: review, evaluation, and development”, Journal of the Academy of Marketing Science, 28 (4), 493-511.

Katsikeas, C.S., Piercy, N.F. and Ioannidis, C. (1996), “Determinants of export performance in a European context”, European Journal of Marketing, 30 (6), 6-35.

Kerlinger, Fred, N.,& Howard, B. L. (2000). Foundations of Behavioral Research, (4th ed), Fort Worth, TX: Harcourt College Publishers.

Knight, Gary, and S. Tamer Cavusgil. 2004. Innovation, organizational capabilities, and the born- global firm. Journal of International Business 22: 124–41.

Knudsen, T., & Madsen, T. K. (2002). Export strategy:: a dynamic capabilities perspective. Scandinavian Journal of Management, 18(4), 475-502.

Ko, S. and Tan, B.S. (2012), “Knowledge transfer, perceived environmental turbulence and innovation in China”, Journal of Chinese Entrepreneurship, 4 (2), 104-116.

Kohli, A. K., Jaworski, B. J., & Kumar, A. (1993). MARKOR: A measure of market orientation. Journal of Marketing Research, 30(4), 467–477.

Köksal, M. H. (2008). How export marketing research affects company export performance: Evidence from Turkish companies. Marketing Intelligence & Planning, 6(4), 416-430.

Kropp, F., Lindsay, N.J. and Shoham, A. (2006), “Entrepreneurial, market, and learning orientations and international entrepreneurial business venture performance in South African firms”, International Marketing Review, 23 (5), 504- 523.

Larsson, E., Hedelin, L., &Gärling, T. (2003). Influence of expert advice on expansion goals of small businesses in rural Sweden. Journal of Small Business Management, 41(2), 205-212.

Lawrence, P.R., &Lorsch, J.W. (1967). Differentiation and integration in complex organizations. Administrative Science Quarterly,12 (1),1-47.

Lee, T.S. and Tsai, H.J. (2005), “The effects of business operation mode on market orientation, learning orientation”, Industrial Management & Data Systems, 105(3), 325-48.

Lehtinen, U., Ahokangas, P., & Lu, J. (2016). The role of intermediaries in food export: case evidence from Finland. British Food Journal, 118(5), 1179-1194.

Leonidou, L. C. (2004). An analysis of the barriers hindering small business export development. Journal of small business management, 42(3), 279-302.

Leonidou, L. C., Katsikeas, C. S., &Samiee, S. (2002). Marketing strategy determines of export performance: A meta- analysis. Journal of Business Research, 55(1), 51-57.

Leonidou, L., Katsikeas, C., &Hadjimarcou, J.(2002). Executive insights: Building successful export business relationships: A behavioral perspective. Journal of International Marketing,10, (3), 96-115.

Lim, J., Sharkey, T., &Heinrichs, J. (2003).New product development practices and export involvement: an initial inquiry. International Journal of Innovation Management,7(4), 475-499.

Lindelöf, P., &Löfsten, H. (2006). Environmental Hostility and Firm Behaviour—An Empirical Examination of New Technology‐Based Firms on Science Parks. Journal of Small Business Management, 44(3), 386-406.

Lopez, J. M. R., Sakhel, A., & Busch, T. (2017). Corporate investments and environmental regulation: The role of regulatory uncertainty, regulation-induced uncertainty, and investment history. European Management Journal, 35(1), 91-101.

Low, D.R., Chapman, R.L. and Sloan, T.R. (2007), “Inter-relationships between innovation and market orientation in SMEs”, Management Research News, 30 (12), 878-891.

Madsen, T.K. (1987). Empirical export performance studies: a review of conceptualisations and findings, in Cavisgil, S.T.,&Axinn, C. (Eds), Advances in International Marketing, 2, JAI Press, Greenwich, CT, 177-198.

Maelah, R., & Ibrahim, D. N. (2006). Activity-based costing (ABC) adoption among manufacturing organizations: The case of Malaysia. International Journal of Business and Society, 7(1), 70- 101.

Malhotra, N.(2007). Marketing research, 5th edn. New Jersey: Pearson Prentice Hall,.

Manjeet, K., & Rajiv K. S. (2018). Quantifying the relationship between latent variables after successful implementation of QM practices in MSMEs, International Journal of Quality & Reliability Management, 35(4),875-896.

Marzouk, W. B. (2017). Non-market strategy, competitiveness and export performance of Tunisian small and medium- sized enterprises (SMEs). International Journal of Technology Management & Sustainable Development, 16(3), 271-294.

Matanda, J.,& Freeman, S.(2009). Effect of perceived environmental uncertainty on exporter- importer inter- organisational relationships and export performance improvement. International Business Review, 18(1), 89-107.

McAdam, R., Miller, K., &McSorley, C. (2016).Towards a contingency theory perspective of quality management in enabling strategic alignment. International Journal of Production Economics, 54(1), 234-256.

McEvily, S.K.,&Chakravarthy, B. (2002).The persistence of knowledge-based advantage: an empirical test for product performance and technological knowledge. Strategic Management Journal, 23(4), 285-305.

McGee, L.W., Spiro, R.L. (May, Jun 1988) “The rediscovery of the marketing concept” Business Horizons,23(1). 40-45

Mcleay, F. and Andersen, H.C. (2010), “The art of SME export marketing: a case study”, The Marketing Review, 10 (3), 239-258.

Mehrara, M., Firouzjaee, B.A. (2011). Granger causality relationship between export growth and GDP growth in developing countries: panel cointegration approach. International Journal of Humanities Social Science, 1,223–231.

Menguc, B. and Auh, S. (2006), “Creating a firm-level dynamic capability through capitalizing on market orientation and innovativeness”, Journal of the Academy of Marketing Science, 34 (1), 63-73.

Narver, J. C., Slater, S. F., &MacLachlan, D. L. (2004).Responsive and proactive market orientation and new-product success. Journal of Product Innovation Management, 21, 334-347.

Nuno, F. M., Marlene, A., Frederic, M., & Inés, Al. (2018). Quality management systems in European social service organizations: A survey of EQUASS Assurance pioneer adopters. International Journal of Quality & Reliability Management, 35(2), 354-372.

Nuno, F. M., Marlene, A., Frederic, M., &Inés, Al. (2018). Quality management systems in European social service organizations: A survey of EQUASS Assurance pioneer adopters. International Journal of Quality & Reliability Management, 35(2), 354-372.

O’Regan, N. and Ghobadian, A. (2004), “Testing the homogeneity of SMEs: the impact of size

on managerial and organisational processes”, European Business Review, 16 (1), 64-77.

Ocampo, J. A., & Guerra, S. C. (2018). Exports and Economic Development in Colombia: A Regional Perspective. The First Export Era Revisited: Reassessing its Contribution to Latin American Economies, 23, 191-201.

Oh, H. M., Arnett, D. B., &An, S. B. (2016). Export market expansion through indirect learning: evidence from Korean exporters. Journal of Korea Trade, 20(4), 318-331.

Okpara, J.O. (2009), “Entrepreneurial orientation and export performance: evidence from an emerging economy”, International Review of Business Research Papers, 5 (6), 195-211.

Osman, M., & Wheeler, C. N. (1996). Comparing High, Moderate and Low Performance Exporters: Evidence from Malaysia. Asian Academy of Management Journal, 1(2), 16- 31.

Osman, M., Ramayah, T., & Kim-soon, N.g. (2008).Exporting to China and ASEAN countries: Perceived advancement in marketing competencies and export performance. Proceeding of the International Conference on Business & Management, Business and Management Department, Faculty of Business, University of Brunei Darussalam.

Otley, D. T. (1980). The contingency theory of management accounting: achievement and prognosis. Accounting, Organizations and Society, 5(4), 413–428.

Ottesen, G.G. and Grønhaug, K. (2004), “Exploring the dynamics of market orientation in turbulent environments: a case study”, European Journal of Marketing, 38 (8), 956-973.

Özdemir, E., Altıntaş, M. H., &Kılıç, S. (2017). The Effects of the Degree of Internationalization on Export Performance: A Research on Exporters in Turkey 1. Business and Economics Research Journal, 8(3), 611.

Paladino, A. (2007), “Investigating the drivers of innovation and new product success: a comparison of strategic orientations”, Journal of Product Innovation Management, 24(6), 534-553.

Pankaj, K., Maiti, J., & Angappa, G. (2018). Impact of quality management systems on firm performance, International Journal of Quality & Reliability Management, 35(5), 1034-1059.

Pattikawa, L.H., Verwaa, E. and Commandeur, H.R. (2002), “Understanding new product performance: a meta analysis”, American Marketing Association Conference Proceedings, 13), 137-145.

Pennings, J. M. (1992). Structural contingency theory: A reappraisal. Research in Organizational Behavior, 14, 267- 309.

Peppard, J., & Ward, J. (2004). Beyond strategic information systems towards an IS capability. Journal of Strategic Information Systems, 13(2), 167-194.

Pérez-Luño, A.,Wiklund, J.,& Cabrera, R.V. (2011). The dual nature of innovative activity: How entrepreneurial orientation influences innovation generation and adoption. Journal of Business Venturing,26, 555-571.

Perry, C, Riege, A & Brown, L (1999).Realism's role among scientific paradigms inmarketing research. Irish Marketing Review, 12(2), 16-23.

Peteraf, M.A., Barney, J.B. (2003). Unraveling the resource-based tangle. Manag.Decis.Econ. 24(4):309-323. Porter ME (1991).Towards a dynamic theory of strategy. Strategic Management Journal, 12,95-117.

Pleshko, L. P. (2007). Strategic orientation, organizational structure, and the associated effects on performance. Journal of Financial Services Marketing, 12(1), 53-64.

Rangan, S., &Adner, R. (2001). Profits and the Internet: Seven misconceptions. Sloan Management , 42(4), 44- 53.

Rant, M., &Rozman, R. (2008). Modelling the interplay of environment, organizational and network structure changes. Economic and Business Review, 10(2), 89-115.

Rogers, M. (2004), “Networks, firm size and innovation”, Small Business Economics, 22 (2), 141- 153.

Sam, Z. N. (2018). The effectiveness of government policies for export promotion on the export performance of SMEs Cocoa exporters in Cameroon. International Marketing Review, 35(1), 164-185.

Sashittal, H. C., &Jassawalla, A. R. (2001). Marketing implementation in smaller organizations: Definition, framework, and propositional inventory. Journal of the Academy of Marketing Science, 29(1), 50–69.

Schlegelmilch, B.B. and Ram, S. (2000), “The impact of organizational and environmental variables on strategic market orientation: an empirical investigation”, Journal of Global Marketing, 13 (3), 111-127.

Schneider, A., Wickert, C., & Marti, E. (2017).Reducing complexity by creating complexity: a systems theory perspective on how organizations respond to their environments. Journal of Management Studies, 54(2), 182-208.

Scott, W. R. (1992). Organizations: Rational, Natural and Open Systems. Englewood Cliffs, NJ: Prentice-Hall.

Sefnedi, Osman, M., &Daing, N. I. (2007).Which Marketing Competency Explains Export Performance. Proceeding of The seventh AAM International Conference 2007, Asian Academy of Management &The School of Management, USM.

Sekaran, U.(2003). Research methods for business, 4th edn. Canada: John Wiley & Sons.

Shamsuddoha, A. K., & Ali, M. Y. (2006).Mediated Effects Of Export Promotion Programs on Firm Export Performance. Asia Pacifc Journal of Marketing and Logistics,18(2), 93-110.

Simon, C. (2007). A configuration form of fit in management accounting contingency theory: An empirical investigation. The Business Review, 7(2), 220-227.

Sin, L. Y. M., Tse, A. C. B., Yau, O. H. M., Chow, R., & Lee, J. S. Y. (2003). Market orientation and business performance. A comparative study of firms in mainland China and Hong Kong. European Journal of Marketing, 37, 910-936.

Sinkula, J. M., Baker, W. E., &Noordewier, T. (1997). A framework for market-based organizational learning: linking values, knowledge, and behavior. Journal of the academy of Marketing Science, 25(4), 305-318.

Stallings, W. (2003).Business data communications.4th Edition. Upper Saddle River, NJ: Prentice- Hall.

Stoian, M. C., Rialp, A., &Rialp, J. (2011). Export performance under the microscope: A glance through Spanish lenses. International Business Review, 20(2), 117-135

Thompson, J. D. (1967). Organizations in action. New York: McGraw Hill.

Thorpe, E., & Morgan, R. E. (2007).In pursuit of the ‘ideal approach’ to successful marketing strategy implementation. European Journal of Marketing, 41(5/6), 659–677.

Tiia, Vi., & Oliver, L., Maria, J., & Segovia, V. (2018). Interconnecting exporter types with export growth and decline patterns: Evidence from matched mature Estonian and Spanish firms, Review of International Business and Strategy, 28(1), 61-76.

Tsai, M.T., & Shih, C.M. (2004). The Impact of Marketing Knowledge Among Managers on Marketing Capabilities And Business Performance. International Journal of Management,21(4), 524.

Valbona, Z., Michael, R., & Gary, K, (2018) Terrorism, competitiveness, and international marketing: an empirical investigation, International Journal of Emerging Markets, 13(2) 310-329.

Van de Ven, A. H. (1976). On the nature, formation, and maintenance of relations among organizations. Academy of management review, 1(4), 24-36.

Vatne, E. (1995). Local resource mobilisation and internationalisation strategies in small and medium sized enterprises. Environment and Planning A, 27(1), 63-80.

Vivekanandan, K., &Rajendran, R. (2006). Export marketing and the world wide web: Perceptions of export barriers among tirupur knitwear apparel exporters-An empirical analysis. Journal of Electronic Commerce Research, 7(1), 27-40.

Vorhies, D.W. and Morgan, N.A. (2005), “Benchmarking marketing capabilities for sustainable competitive advantage”, Journal of Marketing, 69 (1), 80-94.

Voss, G.B. and Voss, Z.G. (2000), “Strategic orientation and firm performance in an artistic environment”, Journal of Marketing, 64 (1), 67-83.

Wang, G., Dou, W., Zhu, W., & Zhou, N. (2015). The effects of firm capabilities on external collaboration and performance: The moderating role of market turbulence. Journal of Business Research, 68(9), 1928-1936.

White, J. C., Conant, J. S., &Echambadi, R. (2004). Marketing strategy development styles, implementation capability, and firm performance: Investigating the curvilinear impact of multiple strategy-making styles. Marketing Letters, 14(2), 111–124.

Williams, P., Ashill, N., &Naumann, E. (2016).Toward a contingency theory of CRM adoption. Journal of Strategic Marketing, 25 (5), 1-21.

Woodward, J. (1965). Industrial organization: Theory and practice. Oxford, England: Oxford University Press.

Wu, L.Y. (2010). Applicability of the resource-based and dynamic-capability views under environmental volatility. Journal of Business Research,63(1), 27-31.

Zhou, K. Z., Brown, J. R., Dev, C. S., & Agarwal, S. (2007). The effects of customer and competitor orientations on performance in global markets: a contingency analysis. Journal of International Business Studies, 38, 303–319.

Zou, S., & Stan, S.(1998).The determinants of export performance: A review of the empirical literature between 1987 and 1997. International Marketing Review, 15(5), 333-356.

Zou, S., Fang, E., & Zhao, S. (2003). The effect of export marketing capabilities on export performance: An investigation of Chinese exporters. Journal of International Marketing, 11(4), 32–55.

Downloads

Published

30.09.2019

How to Cite

Niazi, M. A. K., Ghani, U., & Aziz, S. (2019). Effect of Export Market Environment Turbulence on Firm’s Export Performance: The Mediating Role of Firm’s Strategic Orientation Capabilities. CITY UNIVERSITY RESEARCH JOURNAL, 9(2). Retrieved from http://www.cusitjournals.com/index.php/CURJ/article/view/190

Issue

Section

Articles